On-site phone systems
Great for larger businesses who require more advanced telephony features, on-site systems require the installation of one (or multiple) central processor units on-premise.
The primary advantages of an on-site system are:
- There are no ongoing per-user license fees, as there are with hosted solutions.
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It's quick and easy to add additional users; just plug-in additional handsets and you're ready to go.
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On-site phone systems are usually more feature-rich, with manufacturers developing the most advanced handset and processing units for larger enterprise usage.
- With the central processor located on-site, less bandwidth is required for data transfer.
Hosted phone systems
With hosted phone systems, call processing units are located off-site and extensions to them rented from a telecoms partner. With no installation of technical equipment required, hosted services are the quickest and easiest solution to get up and running.
The primary advantages of hosted systems are:
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Technical updates, diagnostics and system, maintenance are all handled off-site by your provider, so site visits aren't required to keep your phone system running smoothly.
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Cost-effective for small companies that are just getting started.
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Great for larger companies with multiple sites or teams who move between different offices or desks often.
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Additional users and extensions are quick and easy to add or amend through online management platforms.
- Desktop handsets are plug and play, often using Power over Ethernet (PoE) to function.